Your privacy matters to jl09. This Policy explains in plain terms what personal data we collect when you register and use the platform, how we use it, who we share it with, how we protect it, and what rights you hold as a data subject under Philippine law.
Six key principles that define how jl09 treats your personal information.
jl09 only collects personal data that is genuinely necessary for account operation, identity verification, payment processing, and regulatory compliance. We do not harvest data for its own sake.
All personal data stored by jl09 is protected by 256-bit SSL encryption in transit and AES-256 encryption at rest. Access to personal data is restricted to authorised personnel on a need-to-know basis.
jl09 does not sell your personal information to any third party for marketing or commercial purposes. Data shared with third parties is strictly limited to service delivery and legal compliance contexts.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, erase, and port your personal data. jl09 honours all valid data subject requests and responds within the legally prescribed timeframe.
jl09 processes personal data in accordance with Republic Act No. 10173 (Data Privacy Act of 2012) and is registered with the National Privacy Commission (NPC) of the Philippines.
Where jl09's processing of your data is based on your consent — such as marketing communications — you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
Who This Policy Applies To. This Privacy Policy applies to all individuals who access, register on, or use the jl09 platform at jl09.org — including prospective players who browse the site without registering. By using the jl09 platform you confirm that you have read and understood this Policy.
1.1 jl09 is an online gaming and sports betting platform serving players in the Philippines. The privacy and security of the personal information you entrust to us is something we take seriously — not just because Philippine law requires it, but because we understand that trust is foundational to the relationship between jl09 and every player on the platform.
1.2 This Privacy Policy describes the categories of personal data that jl09 collects from you, the purposes for which that data is used, the legal bases on which processing rests, the circumstances under which data may be shared, and the rights you have as a data subject under Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (the "DPA"), and its Implementing Rules and Regulations.
1.3 This Policy should be read in conjunction with jl09's Terms & Conditions, which govern the overall relationship between you and the platform. Where there is any conflict between this Policy and the Terms & Conditions on matters of data privacy, this Policy prevails.
1.4 If you have questions about this Policy or about how jl09 handles your personal data, our Data Protection Officer can be contacted using the details set out in Section 14.
2.1 For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, jl09 acts as the personal information controller ("PIC") in respect of all personal data collected through the jl09 platform. As PIC, jl09 determines the purposes and means of processing your personal data and is accountable for its lawful, fair, and transparent handling.
2.2 jl09 has designated a Data Protection Officer ("DPO") as required under the DPA. The DPO is responsible for overseeing jl09's data protection compliance programme, responding to data subject requests, and serving as the primary point of contact with the National Privacy Commission.
2.3 Correspondence for the DPO should be directed to the contact address provided in Section 14 of this Policy. Please mark all data-related inquiries clearly as "Data Privacy — DPO" to ensure prompt routing.
3.1 The personal data jl09 collects from you falls into the following categories, depending on how you interact with the platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number, ID document images | Registration; KYC verification |
| Contact Data | Philippine mobile number, email address, residential address | Registration; account updates |
| Financial Data | GCash account reference, Maya account reference, bank account details, deposit/withdrawal transaction records | Payment processing; KYC |
| Gaming Activity Data | Wager history, game sessions, bet amounts, win/loss records, bonus redemptions | Ongoing platform use |
| Technical Data | IP address, device type, browser type, operating system, session timestamps, login records | Automatic collection during site use |
| Communications Data | Customer support chat transcripts, email correspondence, submitted feedback | When you contact jl09 support |
| Marketing Preferences | Consent records, opt-in/opt-out choices for promotional communications | Registration; preference updates |
3.2 jl09 does not intentionally collect sensitive personal information as defined under the DPA — including race, ethnicity, health data, religious beliefs, or political affiliations — except where such data is incidentally contained in identity documents submitted for KYC verification. Any such sensitive data encountered during KYC is used solely for identity verification purposes and is not retained separately.
4.1 jl09 collects personal data through the following channels:
The primary source of personal data is information you provide directly when you create a jl09 account, complete KYC verification, make deposits or withdrawal requests, contact customer support, or update your account settings. This includes your name, contact details, date of birth, and payment information.
When you visit jl09.org or use the platform, we automatically collect certain technical data including your IP address, device and browser information, referring URLs, pages visited, and session duration. This collection is necessary for platform operation, security monitoring, and service improvement. Please refer to Section 7 for information on cookies and tracking technologies.
jl09 may receive personal data about you from the following third-party sources:
5.1 jl09 processes personal data only where a lawful basis exists under the DPA. The table below sets out the primary purposes for which your personal data is processed and the corresponding legal basis in each case:
| Purpose | Legal Basis |
|---|---|
| Account registration, identity verification (KYC), and age confirmation | Performance of contract; compliance with legal obligation |
| Processing deposits, withdrawals, and payment transactions | Performance of contract |
| Providing gaming services, resolving disputes, calculating winnings | Performance of contract |
| Fraud detection, AML/CFT screening, and security monitoring | Compliance with legal obligation; legitimate interest |
| Responsible gaming monitoring and player protection | Compliance with legal obligation; legitimate interest |
| Customer support and complaint resolution | Performance of contract; legitimate interest |
| Platform analytics and service improvement | Legitimate interest |
| Sending promotional communications and personalised offers | Consent (where obtained) |
| Regulatory reporting and cooperation with competent authorities | Compliance with legal obligation |
Marketing Communications. jl09 will only send you promotional emails, SMS messages, or in-platform notifications about offers and new features where you have provided affirmative consent at registration or through your account preferences. You may withdraw marketing consent at any time via your account settings or by contacting support.
6.1 jl09 does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing or commercial purposes. Personal data is shared only in the circumstances described below and only to the extent necessary for the stated purpose.
jl09 engages third-party service providers who process personal data on our behalf under written data processing agreements that require them to maintain the same standards of data protection as jl09. These include:
jl09 may be required by law to disclose your personal data to regulatory authorities (including PAGCOR, the Anti-Money Laundering Council, or the National Privacy Commission), law enforcement agencies, or courts in connection with their statutory functions. jl09 will notify you of such disclosure requests where legally permitted to do so.
In the event of a merger, acquisition, sale of assets, or similar corporate transaction involving jl09, your personal data may be transferred to the successor entity as part of that transaction. jl09 will notify you via your registered email address before your data is transferred to any successor entity, and the successor will be bound by privacy obligations no less protective than those in this Policy.
7.1 jl09 uses cookies and similar tracking technologies on the platform to ensure it functions correctly, to secure sessions, to remember your preferences, and to analyse how the platform is used. Specifically, jl09 uses the following types of cookies:
7.2 jl09 does not use third-party advertising cookies or permit external ad networks to place tracking technologies on the platform.
7.3 Most browsers allow you to control cookie settings, including blocking or deleting cookies. Please note that disabling strictly necessary cookies may impair your ability to log in to and use the jl09 platform. Refer to your browser's help documentation for instructions on managing cookie preferences.
8.1 jl09 retains personal data for no longer than is necessary for the purposes for which it was collected, subject to overriding legal or regulatory obligations requiring longer retention. The following retention periods apply as a general guide:
8.2 At the end of the applicable retention period, personal data is securely deleted or anonymised in accordance with jl09's internal data disposal procedures.
9.1 jl09 implements appropriate technical and organisational security measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include:
Data Breach Notification. In the event of a personal data breach that is likely to result in serious harm to your rights and freedoms, jl09 will notify affected players and the National Privacy Commission within 72 hours of becoming aware of the breach, in accordance with the DPA's mandatory breach notification requirements.
10.1 Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by jl09. These rights are substantive and enforceable — jl09 will respond to all valid requests within 15 business days of receipt.
The right to know that jl09 is processing your personal data, the purposes for processing, and the categories of data involved — which is the purpose of this Privacy Policy.
The right to request a copy of the personal data jl09 holds about you, along with information about how it is being processed.
The right to request correction of inaccurate or incomplete personal data held by jl09 about you.
The right to request deletion of your personal data where the processing is no longer necessary, where consent has been withdrawn, or where processing is unlawful — subject to overriding legal retention obligations.
The right to object to processing based on legitimate interests, including the right to object to direct marketing at any time.
The right to receive your personal data in a structured, commonly used, machine-readable format for transmission to another personal information controller.
The right to be indemnified for damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorised use of personal data, consistent with the provisions of the DPA.
The right to lodge a complaint with the National Privacy Commission if you believe jl09 has not complied with its obligations under the Data Privacy Act of 2012.
10.2 To exercise any of the above rights, please submit a written request to jl09's Data Protection Officer using the contact details in Section 14. Please include your full name, registered email address, and a clear description of the right you wish to exercise. jl09 may request additional identification documents before processing your request to protect against unauthorised access to your data.
Strict Age Restriction. jl09 is a real-money gaming platform strictly prohibited to individuals under the age of 21 years. jl09 does not knowingly collect personal data from individuals under this age threshold. Any account found to have been registered by an individual under 21 will be immediately suspended and all associated personal data will be handled in accordance with applicable regulatory requirements.
11.1 If a parent, guardian, or third party becomes aware that a minor has provided personal data to jl09 without appropriate consent, they should contact jl09's Data Protection Officer immediately using the contact details in Section 14. jl09 will take prompt action to delete the relevant data and close the associated account.
11.2 jl09 employs age verification measures during registration and KYC processes specifically to detect and prevent underage account creation. Suspected underage account activity is reported to PAGCOR as required under applicable gaming regulations.
12.1 jl09's primary operations and data storage infrastructure are based in the Philippines. However, some of jl09's third-party service providers — including cloud infrastructure and certain game content providers — may process personal data in jurisdictions outside the Philippines.
12.2 Where personal data is transferred outside the Philippines, jl09 ensures that appropriate safeguards are in place consistent with the requirements of the Data Privacy Act of 2012 and the National Privacy Commission's guidelines on cross-border data transfers. These safeguards include contractual clauses requiring the recipient to apply data protection standards equivalent to those required under Philippine law.
12.3 By using the jl09 platform, you acknowledge that your personal data may be processed in countries other than the Philippines in the circumstances described above. jl09 will not authorise cross-border transfers of personal data to countries that do not provide an adequate level of protection for personal data without your explicit consent or without implementing the safeguards described in clause 12.2.
13.1 jl09 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material amendments will be communicated to registered players via the email address or mobile number associated with their account, and a notice will be displayed prominently on the jl09 platform, with a minimum of 14 days' advance notice before the changes take effect.
13.2 The current version of this Privacy Policy is always available at jl09.org/privacy-policy. The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. Prior versions of the Policy may be requested from the DPO.
13.3 Your continued use of the jl09 platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree with material changes, you may close your account before the effective date.
14.1 For all privacy-related inquiries, data subject right requests, complaints, or questions about this Policy, please contact jl09's Data Protection Officer through the following channel:
jl09 Data Protection Officer
Email: [email protected] — Subject line: "Data Privacy — DPO Request"
Location: Manila, Philippines
Response time: Within 15 business days of receiving a complete request
14.2 jl09's customer support team is available 24/7 for general account and platform queries. However, formal data subject right requests and privacy complaints must be directed specifically to the DPO at the contact address above for proper handling and documentation.
14.3 If you are not satisfied with jl09's response to a privacy complaint or data subject request, you have the right to escalate the matter to the National Privacy Commission of the Philippines, which may be contacted through the NPC's official channels. jl09 will cooperate fully with any NPC investigation or inquiry.
We built jl09 with privacy as a design principle — not a compliance checkbox. Create your account knowing exactly how your data is handled, protected, and governed.
21+ only. Real-money gaming. Play responsibly.